William Perez

Background

About William Perez

Technology Consultant with over 17+ years of information technology experience specializing in SAP Application Lifecycle Management and SAP Solution Manager 10 + years SAP Basis leadership/management/planning experience in system administration, leveraged support management, landscape architecture, upgrade planning. Specialized, Experienced and Skilled in SAP Solution Manager 7.2: • Requirements Management (Requirements to Deploy) • Change Request Management (ChaRM) • Quality Gate Management (QGM) • Job Scheduling Management (JSM) with RunMyJobs (Redwood) • Incident Management (ITSM) • Application Operation and Run SAP Like a Factory • Integration with ServiceNow and Solution Manager (Product Design/Implementation) • Tricents LiveCompare • Focus Solutions (Focus Build) Deep experience in NetWeaver Basis architecture, infrastructure requirements, hardware sizing and architecture, implementation and upgrades, SAP installations, support and troubleshooting. Expert in SAP Solution Manager platform that provides the integrated content tools and methodologies to implement, support, operate and monitor customer’s entire SAP environments. Able to work and quickly adopt in fast team paced environment. Strong Customer focus and solid communication skills to understand customer’s business process, and positively impact a company's growth and increase product satisfaction and market share.