William Riggs
Noc Engineer at Pra Group Nasdaq Praa
Based in Orlando, United States
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Seniority
Staff
Department
Information Technology
Location
Orlando
Industry
Financial Services
Company size
2.2K
Contact information
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w•••••••@pragroup.com
Phone
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Background
About William Riggs
With over eight years of experience in network support, technical support, and network administration, I am a passionate and skilled NOC Engineer at PRA Group, a global leader in acquiring and collecting nonperforming loans. I am committed to ensuring the reliability, security, and performance of the network operations across the enterprise, using various tools and technologies such as Solarwinds Orion, Pingdom, Qradar, Rapid 7, Dynatrace, and Appdynamics. I also lead disaster management and business continuity initiatives, as well as incident, problem, and change management processes. As a senior team member, I enjoy training and developing junior colleagues, and sharing my knowledge and best practices. I value collaboration, innovation, and excellence, and I strive to contribute to the company's mission of creating positive change for our customers, employees, investors, and communities.
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