William Thomas

Background

About William Thomas

As a dedicated healthcare professional with a B.S. in Psychology, I bring over a decade of experience in patient support, healthcare operations, and compliance. I've worked across top institutions like Cleveland Clinic, The Ohio State University, and UHealth Bascom Palmer Eye Institute - improving patient satisfaction, streamlining workflows, and ensuring regulatory compliance (OSHA, HIPAA). My strengths include coordinating surgical services, managing EMR systems, investigating safety incidents, and mentoring staff to foster a culturally competent and supportive environment. I'm passionate about bridging patient care with operational efficiency - and I value diversity, equity, and inclusion in every setting I contribute to. Most recently, I coordinated Environmental Health & Safety efforts at Florida Atlantic University, facilitating campus-wide compliance meetings, investigating incidents, and supporting institutional risk management. I've also worked in roles that required strong interpersonal skills, cultural competency, and data accuracy - all essential in today's higher education landscape. I'm passionate about creating safe, supportive, and equitable environments for students and staff. Whether through patient-facing roles, back-end coordination, or compliance initiatives, I aim to strengthen university operations and contribute meaningfully to student success and campus safety.