Willma Dsouza
Operations Manager at Spanco Bpo
Based in Thane, India
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Seniority
Manager
Department
Operations
Location
Thane
Industry
Information Services
Company size
645
Contact information
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w•••••••@spancobpo.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Willma Dsouza
Expertise in Life Insurance sales process • 9 years of extensive customer service experience, • Expertise in collection-Recovery. • Expertise in Telecom customer service process, • Planning & Project Management, Client Relationship Management • Ability to communicate at multiple levels with both customers and colleagues • Problem solving skills, results driven approach • Dynamic, energetic and enthusiastic personality • Sets the highest ethical and professional standards and leads by example • Ability to drive and understand productivity • Good Analytical skill and hands on to formulate weekly, monthly and fortnightly reports • Hands on experience with Microsoft Office tools.
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