Winfred Bolo

Background

About Winfred Bolo

With 18+ years of experience in ICT operations, IT governance, risk management, and supplier management, I specialize in enhancing IT service delivery, mitigating risks, and driving digital transformation across global organizations. My expertise spans financial services, humanitarian operations, and enterprise IT, where I have successfully optimized processes, strengthened cybersecurity, and ensured compliance with industry standards. My Career Journey: Technology Risk & IT Governance– As a Technology Risk Manager at Standard Chartered Bank, I led risk assessments, compliance initiatives, and disaster recovery plans, ensuring IT resilience in high-stakes environments. ICT Operations & Service Management– At MINUSCA (United Nations), I implemented ICT governance frameworks, vendor management strategies, and service optimizations, enhancing operational efficiency. Vendor & Supplier Management – I have managed strategic relationships, contract negotiations, and SLA performance reviews, ensuring cost-effective and high-quality IT solutions. Cloud & SaaS Transformation– My expertise in cloud governance, Microsoft Teams implementation, and business process automation (SharePoint) has driven digital transformation and efficiency. Key Milestones & Achievements: Reduced IT service disruptions by 40% through knowledge management initiatives. Led hybrid cloud migration, improving scalability and security. Optimized software licensing, achieving cost savings & compliance. Strengthened IT governance & cybersecurity frameworks. Improved supplier performance through strategic contract management. My Approach: Driving Technology, Risk & Business Alignment I thrive at the intersection of IT governance, security, and operational efficiency, ensuring technology serves as a strategic enabler rather than a liability. My ability to work with multicultural teams, manage IT risks, and drive compliance ensures seamless IT operations in complex environments. Let’s connect if you’re looking for a seasoned IT leader who can optimize ICT operations, manage risk, and drive digital transformation!