Winter Calaway
Associate Director Product Research - Cx at At&t
Based in Canyon Lake, United States
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Seniority
Director
Department
Other
Location
Canyon Lake
Industry
Telecommunications
Company size
180K
Contact information
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w•••••••@att.com
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Background
About Winter Calaway
What people say, what people do, and what people say they do are entirely different things."- Margaret Mead My career focuses on integrating human-centered practices into product strategy (and service support). I specialize in discovery qualitative research (particularly virtual and contextual methods), service design, and design thinking practices. My background in applied cultural anthropology helps me roll up my sleeves and tackle complex messy problems to examine root causes, identify opportunities, and define strategic direction and communicate the value. I've successfully collaborated with product and technical leaders, designers, other researchers, sales and product marketing teams, as well as front-line organizations.
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