Wouter de Vries
Operational Lead at Riverty
Based in Zwolle, Netherlands
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Seniority
Manager
Department
Operations
Location
Zwolle
Industry
Financial Services
Company size
2.3K
Contact information
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w•••••••@riverty.com
Phone
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Background
About Wouter de Vries
My leadership is oriented towards achieving outcomes that matter. With a foundation in change management, I specialize in cultivating impactful shifts through diverse strategies. Central to my ethos is the customer journey, a driving force that shapes my approach. By fostering collaborative relationships with key stakeholders, I drive the enhancement of this journey. I'm an advocate for leadership that empowers teams, and I lead by demonstration. I'm dedicated to fostering an environment where each individual's potential is optimized. My domain spans from workforce management to client support, encompassing critical areas such as fraud prevention and collections. Moreover, I guide coaching initiatives and lead frontline teams, nurturing their growth and achieving a customer-centric mind set.
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