Wouter Roland
Business Development & Commercial Manager at Tigro Industries Nv
Based in Antwerp, Belgium
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Seniority
Manager
Department
Sales & Business Development
Location
Antwerp
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
30
Contact information
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w•••••••@tigro.com
Phone
5 credits+32 ••• •••• ••••
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Background
About Wouter Roland
25 years of experience in commercial oriented service and account management with focus on long term strategic account management and business development with existing customers and prospects. Professional features - Focus on key/account management, building and maintaining long term/strategic customer relations and client retention - Business development with existing and new potential customers or leads - Defining & translating customer needs into specific actions or projects - Handling RFQ’S & tenders (RFI-Pricing-Finalization-Contracting)- Maintain and follow-up commercial pipeline - Logistics solutions offering / Creating win-win solutions - Focus on warehousing / VAS / transport management - Cross-functional communication and co-operation with all internal company departments as well as vendors or suppliers - Contracting (legal contracts/SLA/SOP)- KPI monitoring & follow-up - Quarterly review meetings and yearly strategic review meetings / action plans - Supporting budgeting and forecast planning - Central focal point & escalation point for customers - Dealing with high level & senior management (international)- Performance & profitability analysis & review (scope/cost/pricing/conditions/results)- Improvement projects - PR & representation at (inter-)national fairs & exhibitions - Gathering market information & developments in the industry via the media
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