Xiaohan Wang

Background

About Xiaohan Wang

As a software engineer at AWS AI, I work on Amazon Connect Contact Lens, a machine learning service that analyzes customer interactions and provides insights to improve customer experience and agent performance. I use my skills to develop, test, and deploy scalable and secure cloud-based solutions that leverage AWS AI services and tools. I have over four years of experience in software engineering, including working on AWS Identity and Access Management (IAM), a service that enables customers to manage access and permissions for their AWS resources. I hold a MS in Engineering from the University of Washington, and a Bachelor's degree in Mechatronics, Robotics, and Automation Engineering from Huazhong University of Science and Technology. I am passionate about applying my engineering background and AI expertise to create innovative and customer-centric solutions that enhance the quality and efficiency of communication and collaboration. I am always eager to learn new technologies and methods, and to contribute to the AWS AI team and the broader AWS community.