Yakeemah Coleman

Background

About Yakeemah Coleman

With over 21 years of experience as a Quality Audit Manager at Horizon Blue Cross Blue Shield of New Jersey, I ensure the highest standards of quality and compliance across the healthcare industry. I lead a team of auditors and coaches who conduct audits, reviews, and assessments of various business processes, workflows, and systems, and provide feedback, guidance, and recommendations for improvement and corrective action. My core competencies include process improvement, data analysis, problem solving, and risk mitigation. I leverage my analytical skills and business acumen to identify root causes, gaps, and opportunities for enhancement, and to make data-driven decisions aligned with the requirements and objectives of the organization and the clients. I also collaborate with multiple vendor partners and internal stakeholders to establish and maintain effective cross-functional partnerships, and to ensure client retention and satisfaction. My mission is to improve the quality and efficiency of healthcare delivery and outcomes, and to increase market competitiveness.