Yan Tsitkin
Senior Manager - Customer Technical Advocate at Samsung Electronics America
Based in Bethlehem, United States
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Seniority
Manager
Department
Other
Location
Bethlehem
Industry
Computers and Electronics Manufacturing
Company size
10K
Contact information
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y•••••••@••••••.com
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Background
About Yan Tsitkin
With 10 years’ experiences in IT industry, I’ve traveled the country and been in various customer facing roles and led various tier 1 customer projects. My enriched Project Management skills ensures project success and customer satisfactory. I have been working on various Tier 1 Operator projects including T-Mobile, AT & T and Sprint. Expertise in full SDLC from gathering business requirements, designing and developing robust and scalable enterprise solutions. Excellent cross-function leadership, problem-solving skills and fast adapting to change. Key skills: • Project Planning • Risk Management • Customer & Vendor Management • Release management • Requirements Analysis • Costing & Budgeting • Agile Methodology (Scrum, Kanban, Lean) • New Product Introduction/Rollout/Support • IP Networking, Linux, VMware, Oracle • Microsoft project, Microsoft Visual Studio, JIRA • Bilingual (English/Mandarin) • PMP, MSEE • 4G, 5G
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