Yana Stepanchenko
Front Desk Agent at Fairmont Palliser
Based in Calgary, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Calgary
Industry
Hospitality
Company size
140
Contact information
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y•••••••@fairmont.com
Phone
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Background
About Yana Stepanchenko
Experienced and passionate Front Desk Agent with over 4 years in the hospitality industry. Recognized as an Official Front Desk Trainer and two-time Employee of the Month (July 2023 & January 2025) at the Fairmont Palliser hotel, with additional recognition as a Semi-finalist for Calgary’s White Hat Award 2024. Known for my hard work, sociability, and dedication to delivering outstanding guest experiences, I thrive in fast-paced environments. Always seeking professional and personal growth opportunities, with proven strengths in decision-making, flexibility, and creativity in service excellence.
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