Yaphet Bruce

Background

About Yaphet Bruce

As a strategy-driven Leader with a strong and consistent track record of success in providing top-tier support to employees, I understand the importance of results. I possess deep experience in working with a high volume of customers and with troubleshooting problems with customers and coworkers. I also type 40-45 words per minute and have successfully organized/scheduled events during my career. I revel in the challenge of accomplishing goals where administrative challenges threaten to negatively impact the organization’s bottom line. In addition, I am a passionate contributor with a laser-focus on exceeding organization and customer expectations. A few of my recent successes include: Track record of effectively handling a wide range of mid-level to complex administrative duties, including drafting detailed reports, performing time-sensitive transcriptionist duties, and fielding a variety of customer/client inquiries. Capable of planning events; coordinating meetings, travel, and conference calls; typing general correspondence; answering phone calls and emails, and serving as a liaison with various departments and teams. Recognized at IKEA for consistently providing customers with positive shopping experiences by ensuring that customer service standards are met. Organized hundreds of candidates’ test files in alphabetical order at the Department of Citywide Administrative Services, thus enabling files to be maintained and managed easily; completed project earlier than usual.