Yash Singhal
General Manager at Quest Apartment Hotels
Based in Sydney, Australia
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Seniority
Manager
Department
Operations
Location
Sydney
Industry
Hospitality
Company size
621
Contact information
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y•••••••@questapartments.com.au
Phone
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Background
About Yash Singhal
Service Before Self” my school motto along with my Management training at Jaypee was foundation of my hospitality career. While my school motto taught me simple but a powerful message about what makes you a successful hotelier, my Management training taught me the nitty gritty of business, “Camaraderie” and “Patience”. My journey from India to Middle East, Northern Africa and Australia has helped me evolve and learn valuable lessons along the way. Libya was perhaps the toughest and most adventurous (yes, if you call rushing out on the very last flight from Tripoli just before the Civil war). Libya was the epitome of adverse environment, limited resources and only way to succeed was perseverance, team-motivation and celebrating small wins. My hospitality mantra is to deliver GOP to owners, develop colleagues and create excellence. I am ambitious, analytical and love to constantly challenge myself. Our experiences define who we are and I am no different. My biggest achievement is developing my team and see them grow in their career. Key Strengths Stakeholder Management & Leadership An accomplished leader with over 20 years of all rounded international hotel management experience. Clear goal setting, effective communication, accountability, leading from front and more importantly building strong relationship with all stakeholders – owners, guest, team, and service provider is key to my success. Driving business performance, maximizing guest experience I build a high performing team which consistently raise the bar. I am result driven with strong analytical thinking and financial acumen. To achieve great results requires building a resilient solution focused team, one of my many strengths. YTD, we have grown our RevPar by 50% and guest scores by 10 points. Empowering team & Promoting Growth Mindset I empower my team to be leaders and drive guest experience. I focus on hiring the right talent, train them well and support their growth in the industry. Growing a glassy to F&B operations manager or many other examples like that is what makes proud of myself.
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