Yesenia Serrano
Customer Support Specialist Ii at One Inc
Based in Ocala, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Ocala
Industry
Financial Services
Company size
735
Contact information
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y•••••••@hubs.la
Phone
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Background
About Yesenia Serrano
I’m a bilingual (English/Spanish) customer service professional with over 7 years of experience in high-volume environments — from insurance and claims to technical and payment support.My passion is helping people. Whether it’s resolving a complex issue or walking someone through a new system, I thrive on turning frustration into satisfaction. I’m known for my empathy, attention to detail, and ability to learn quickly in ever-changing tech environments.I’m actively looking to grow into a technical support or operations role where I can continue to serve others while deepening my skills in back-end systems, troubleshooting, and customer success.Let’s connect — I’m open to new roles, mentorship, and learning opportunities!
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