Ying Zhao

Background

About Ying Zhao

A self-motivated and well-rounded Salesforce professional with broad experience in project management, strategic planning, business operational enhancement, and solution design, with in-depth knowledge and hands-on experience in CRM system, sales, marketing and services. Proven expertise in enhancing efficiency and productivity through system evaluation and process optimization. Passionate about translating business objectives into clear functional and technical requirements. Persistently contributes to an organization’s bottom line in a dynamic market through strategic analysis, business process automation, and collaboration to achieve innovative customer-centric solutions.CORE COMPETENCIES:• Certified Salesforce Administrator • Certified Salesforce Advanced Administrator • Certified Salesforce Platform Developer I• Certified Salesforce JavaScript Developer• Certified Salesforce OmniStudio Consultant• Certified Salesforce Experience Cloud Consultant • Certified Salesforce Platform App Builder• Certified Salesforce Sales Cloud Consultant • Certified Salesforce Service Cloud Consultant • Certified Pardot Specialist• Certified Salesforce Application Architect• Certified Salesforce System Architect• Certified Platform Integration Architect• Certified Platform Identity and Access Management Architect• Certified Platform Sharing and Visibility Architect• Certified Platform Development Lifecycle and Deployment Architect• Certified Platform Data Architect