Yodi Putra
Sr Customer Success Manager at Moengage
Based in Jakarta, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Jakarta
Industry
Technology; Information and Internet
Company size
895
Contact information
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y•••••••@moengage.com
Phone
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Background
About Yodi Putra
Senior Customer Success Manager with over 10 years of experience bridging Data Analytics, Digital Marketing, and SaaS Client Growth. Currently driving retention and expansion for Enterprise portfolios at MoEngage. I specialize in translating complex user behavior data into actionable strategies that increase Net Revenue Retention (NRR) and Customer Lifetime Value (CLV). My background in data analytics (Sonar, MediaWave) allows me to provide deep insights that help clients in FinTech, FMCG, and Hospitality industries achieve their business goals. Core Competencies: • SaaS Account Management (Enterprise & Mid-Market) • Churn Reduction & Retention Strategy • Cross-selling & Up-selling based on Data Insights • Marketing Technology (MarTech) Adoption
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