Yogaraj B.

Director - Operations & Delivery at Kk Software Associates

Based in Bengaluru, India

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Seniority

Director

Department

Operations

Location

Bengaluru

Industry

Staffing and Recruiting

Company size

252

Contact information

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Email

1 credit

y•••••••@kksoftwareassociates.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Yogaraj B.

Management Professional with more than 20 years of IT experience and expertise in Offshore Business Operations set up and Delivery of IT Staffing, US Recruitment and Operations and working with Implementation Partner, Business Partnership, presently in a Leadership Role in the same capacity Specialized in Direct Client, Implementation Partner & MSP Client Engagement, Contingent Workforce Management, Managed Service Provider (MSP) Vendor Management Systems (VMS) Client list includes industry leaders like LinkedIn, eBay, Abbott, J&J, Expedia, VISA, VeriFone, Gap, Oracle, Nike, Intuit, McAfee, DirectTV, PG & E, Maxim Integrated, IBM, Sutter Health, Varian Medical Systems, Amerihealth, Comcast. Hands-on experience in IT, Telecom, Semiconductor, Healthcare & Pharmaceuticals, Automobile, ERP and Media & Entertainment Industries. Exceptional in Client Management, Engagement, and maintenance of Client SLA and Scorecards. Business Development and Customer Relationship Management Operations proficiency in attrition management below industry averages. Highly motivated and strategically proven performer with a record of Leadership and Management of personnel of all higher hierarchy with the ability to relate to people across all hierarchical levels in the organization. Maintenance of TAT as per SLA and scorecards and Performance Management. Worked on implementing training for recruiters on innovative recruiting techniques including leveraging social media and other new networking tools. Designed and developed training sessions for recruiters as well as ongoing sessions for experienced staff members including process and ATS training. Responsible for Budgeting, Revenue Management and Operational Cost Meet with COO to assess organizational needs and develop specific recruiting plans and set up the complete process and best practices. Information Security and Recruitment Compliance Management and Confidentiality

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