Yolanda Love

Background

About Yolanda Love

Possible rewritten summary:As a Senior Loan Servicer at Truist, I have been providing exceptional customer service and support to clients, investors, and internal partners for over six years. I ensure timely and accurate processing of loan payments, modifications, and transactions, while adhering to strict service-level agreements and compliance standards. I have also developed strong attention to detail, problem-solving, and communication skills, as well as a deep understanding of the loan servicing industry and its regulations.Alongside my current role, I have been working as a Capital Market Operations Specialist at Truist for more than three decades, where I have gained extensive experience and knowledge in various aspects of capital market operations, such as trade settlement, reconciliation, reporting, and documentation. I have also demonstrated my leadership and teamwork abilities by collaborating with different departments and stakeholders, and by mentoring and training new hires and junior staff. Additionally, I am pursuing a Bachelor's degree in Professional Banking Operations and Leadership at Bellevue University, which will enhance my skills and qualifications for future career advancement.My goal is to leverage my skills and expertise in banking and loan servicing, and to transition into the Human Resources field, where I can contribute to the organizational development and employee engagement of a stable and reputable company. I am looking for full-time opportunities that will allow and assist me with this transition, and that will offer me the chance to learn from experienced HR professionals while working on meaningful and challenging projects. In my spare time, I enjoy exercising, riding motorcycles, painting, and spending time with my family and friends.