Youssef I.
Director Onboarding Program at Caliber
Based in Gilbert, United States
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Seniority
Director
Department
Other
Location
Gilbert
Industry
Financial Services
Company size
2.5K
Contact information
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y•••••••@caliberhomeloans.com
Phone
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Background
About Youssef I.
What I am known for: Process-minded, result-driven Program Manager leading multiple strategic process enhancement projects to deliver best-in-class new hire onboarding and training experience. Meticulous, tech-savvy professional adept at developing innovative solutions aimed to achieve operational excellence, committed to continuous improvement, and staying up to date with industry best practices and emerging trends. Specialties: Process Design Business Performance Analysis Data Modeling / Analysis & Reporting Business Planning & Execution Cross-Functional communication & collaboration Technical Skills: MS. Office (Power Automate, PowerBI, Excel, Access, Word, Visio, PowerPoint, OneNote) Power Query, DAX, SQL ServiceNow, SharePoint Recent Achievements: Drive the design and execution of new hire onboarding and training program, including curriculum development, content management, instructor training, and facilitation of onsite and virtual training sessions. Reduction of rush-hire requests by 50% and 25% in training duration through process flow and content optimization.
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