Youssef Osama
Manager of Process Improvement at Talabat
Based in Egypt
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Seniority
Manager
Department
Operations
Location
Egypt
Industry
Technology, Information and Internet
Company size
18K
Contact information
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y•••••••@talabat.com
Phone
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Background
About Youssef Osama
Results-driven Manager of Process Improvement with 12+ years of experience leading quality assurance, process transformation, and customer experience optimization across the MENA region. Expert in Lean Six Sigma, COPC, and operational excellence frameworks, with a proven record of designing and deploying scalable, data-driven solutions that improve customer satisfaction, reduce inefficiencies, and enhance business performance. Skilled at leading cross-functional teams, driving end-to-end process improvement initiatives, and aligning operational execution with strategic goals.
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