Youssef Rafeek
IT Help Desk Specialist at Egid
Based in Cairo, Egypt
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Seniority
Staff
Department
Information Technology
Location
Cairo
Industry
Financial Services
Company size
95
Contact information
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y•••••••@egidegypt.com
Phone
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Background
About Youssef Rafeek
Experienced Helpdesk Specialist with 2 years of experience providing technical support and resolving user issues efficiently. Proven ability to troubleshoot and diagnose hardware and software problems, ensuring minimal downtime and high user satisfaction. Prior to this role, I gained 4 years of experience in customer service, where I honed my communication skills and developed a strong focus on customer satisfaction.
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