Yu Chai

Background

About Yu Chai

Highly motivated and result-driven people manager with proven experience in building up a high performance team and delivering successful implementation services for a global technology company in ANZSEA.• Confident communicator speaking with executive level client stakeholders in managing project escalations and developing partner relationships.• Proven experience in cross function collaboration in providing winning solutions and strategies for clients.• Profound understanding of the utilisation and customer satisfaction score driven operation model, as well as the SaaS vendor service delivery process.• Strong consulting and business technology enablement experience with a history of successfully delivering quality software solutions in multi-million dollar projects for both domestic and international clients.• Self motivated, well organised individual – Accomplished goals under pressure; successfully supported multiple customers at different phases of projects in parallel.