Yuting Wang

Background

About Yuting Wang

Objective Seeking a position in IT Support / Localization / Global IT Operations, leveraging bilingual skills (JP/EN/CN) and experience in EC system maintenance and issue investigation. Professional Summary Bilingual IT specialist with experience in EC system support, issue investigation, QA testing, documentation, and light PMO support. Skilled in analyzing system behavior, verifying fixes, preparing clear documentation, and supporting cross-functional teams. Technical background in Java/SQL with strong communication and operational ability. Work Experience Accenture Japan – Application Maintenance Engineer / IT Operations Support Nov 2023 – Present • Maintain and support a large-scale EC website for a major department store • Investigate issues by reviewing logs, reproducing behavior, and checking data via SQL (PostgreSQL) • Support existing features (cart, order flow, in-store pickup, gift wrapping, 3D Secure payment) • Implement small enhancements using Java (Spring) and Thymeleaf/JavaScript • Perform functional, integration, and regression testing • Review and update design/test documents • Report investigation results clearly to internal teams • Light PMO support: task tracking, document organization, simple daily/weekly status summaries Environment: Java (Spring), JavaScript, Thymeleaf, PostgreSQL, Git, Jira, Confluence Skills • IT Support: Issue investigation, system behavior analysis, SQL checks, user support • Localization: JP/EN/CN documentation, spec interpretation, cross-cultural communication • QA/Testing: Functional/regression tests, test case creation, bug reproduction • Tools: Jira, Confluence, Git, Excel, Word • Tech: Java (basic), SQL, log checking Strengths • Detail-oriented, reliable, strong documentation skills • Calm under pressure and consistent in operations • Quick understanding of system behavior • Strong bilingual communication Certifications • Oracle Java SE 11 Silver