Yvette Aparicio
Area Manager - Tech Project Program Management at At&t
Based in Chicago, United States
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Seniority
Manager
Department
Operations
Location
Chicago
Industry
Telecommunications
Company size
194K
Contact information
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y•••••••@att.com
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Background
About Yvette Aparicio
20+ years’ experience in leading cross functional and cross organizational teams in complex infrastructure/technology projects while managing multi-million dollar budgets. • 15+ years of experience in Call Center Operations, Infrastructure Support and Project Management. • Dedicated and driven individual with a track record and reputation for achieving results in Operations, Project Management and creating, re-engineering and documenting processes. • Possess a combination of strong leadership, analytical, verbal and written communication skills, with excellent organization and prioritization abilities. • Fluent in Spanish. Specialties: Genesys, Avaya, Infrastructure Design, Process Mapping, Staff Modeling
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