Yvette Serrano

Background

About Yvette Serrano

An innovative, driven Executive Assistant with a proven track record of achievement. A recognized leader with notable interpersonal, organizational, time, budget, and project management skills. Exceptional work ethic within a team environment, providing innovative support. Successful coordination and participation in team building activities, exhibiting leadership skills throughout. Exhibit operational management skills by maintaining an office with minimal supervision. The objective is to continue personal growth with an open mind while remaining a highly motivated, ethical, self-starter with a positive outlook on life. • Support CEO, CFO, and VP of Operations. • Supported VP, Sales, and Dir. of Area Sales, along with a team of 17 associates. • Calendar Management, meeting/project coordination, and travel arrangements. • Assisted the Finance Department with processing and researching invoices by utilizing SAP. • Managed customer invoice inquiries and provide exceptional customer service. • Managed Customer Agreement Files, ensuring all agreements were properly completed before submitting to the legal department for storage. • Managed and reconciled monthly Purchasing Card statements utilizing the Concur application. • Compiled and processed all team reports by deadlines, providing transparent data and accurate documentation. • Coordinated special event product orders for customers providing a high level of customer service. • Managed and maintained the inventory of all office equipment and supplies. • Served as point of contact for technical support from Corporate Office. • Spearheaded all office management and administrative management tasks to ensure efficient workflow.