Zach Andreae

Background

About Zach Andreae

Results-oriented IT professional with over 5 years of diverse industry experience in education, government, and corporate environments. Strong macOS Administration Skills: I have extensive experience in deploying and configuring macOS devices, managing user accounts, implementing security policies, and troubleshooting technical issues. My in-depth knowledge of macOS frameworks, such as MDM and DEP, allows me to efficiently manage large-scale deployments. a. Have successfully deployed (zero touch) and managed over 4500+ iPads, Macs, and 500+ Apple TVs for 1:1 in a K-5 environment 2. Proficiency in Jamf Pro: I possess a comprehensive understanding of Jamf Pro and its capabilities, including inventory management, software distribution, patch management, and configuration profiles. I have successfully implemented Jamf Pro solutions to automate device enrollment, streamline app deployment, and enforce security policies, resulting in improved productivity and reduced support overhead. a. Have successfully migrated Jamf Pro On-Prem to the Cloud. Configured and maintained Jamf Infrastructure Manager to LDAP Proxy. Technical Troubleshooting: I have a proven track record of quickly identifying and resolving technical issues, ranging from software conflicts to network connectivity problems. I am skilled in utilizing diagnostic tools, logs, and command-line interfaces to diagnose and rectify complex macOS and Jamf-related challenges. Team Collaboration: I am adept at collaborating with cross-functional teams, including system administrators, network engineers, and end-users, to understand requirements, implement solutions, and provide timely support. I have demonstrated strong communication skills and an ability to translate technical concepts into user-friendly instructions and documentation. Professional Certifications: I hold relevant certifications, including Apple Teacher, Jamf 100-300, Addigy Basics, Microsoft Intune Device Management, and Desktop Support Certifications which validate my technical expertise and commitment to professional growth. Proficient in Python/Bash scripting. Service Now and Salesforce for help desk systems utilized in incident tracking. Worked with various Windows Servers for management of different applications.