Zackary D.
Senior Site Reliability Engineer at Paycom
Based in Yukon, United States
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Seniority
Staff
Department
Information Technology
Location
Yukon
Industry
Software Development
Company size
5.6K
Contact information
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z•••••••@paycom.com
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Background
About Zackary D.
Site Reliability Engineer with 5 years at the same organization, focused on improving application reliability, alerting, and operational efficiency. Designed and maintained alerting systems, tuning thresholds and creating new alerts based on production incidents and observed failure patterns. Reduced on-call toil by building automation and tooling to eliminate repetitive manual operational tasks. Supported incident response with hands-on debugging and troubleshooting in production, including identifying issues in PHP and C# applications. Authored and maintained runbooks and alerting documentation to improve response consistency and reduce mean time to resolution (MTTR)
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