Zaher Reda

Background

About Zaher Reda

More than 12 years of professional and applied experience working in business process automation, digital transformation, operating models, agile transformations, product management, enterprise solutions, and their continuous improvement for medium to large enterprises in insurance, banking, sales & distribution, and shipping domains, in addition to the public sector. Focused on transforming business operations, ways of working, and creating new digital business models by leveraging insights, methodologies, and digital technology to drive growth, competitive advantage, customer value/success, and resiliency. Experienced in consultancy and implementations of disruptive technologies (incl. Cloud, RPA, NLP), along to BPA/BPM, BRE, and ERP, using predictive (ex. waterfall) and adaptive (agile) approaches. Worked in different roles driving business value across the full customer engagement life cycles including customer success, advisory, consultancy, project management, business analysis, value management, and technical SME. Experienced in leading and working with geographically dispersed and culturally diverse teams. Holder of a Master's Degree in Business Administration, with a concentration in Management Information Systems (MIS). Holder of multiple certificates including CBAP, digital product management, RPAs, Cloud, conversational AI, process optimization, Scrum, and ISO 9001 process owner/audit. Worked with enterprise solutions from EIS, IBM, OpenText, Bizflow, RedHat, UiPath, Openbravo, and ManageEngine among others.