Seniority
Manager
Department
General Business & Management
Location
Canada
Industry
Banking
Company size
105K
Contact information
Reveal Zaid's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
z•••••••@td.com
Phone
5 credits+1 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Zaid Itum
As a team manager at TD, I lead, coach, and support a high-performing team of customer service officers who consistently surpass sales targets and deliver legendary service to customers. I leverage my background in psychology and legal studies to facilitate change, motivate employees, and manage risks, ensuring compliance with regulatory frameworks and business requirements. Prior to becoming a team manager, I was a capability coach and a customer service officer at TD, where I gained a deep understanding of the Visa, MBNA, and IS & A businesses. I coached and trained new hires, worked on projects and initiatives to improve new hire experience and sales results, and collected and analyzed data to optimize performance outcomes. I was also a member of the Leadership Development Program and the iD8 Committee, where I contributed to the innovation and growth of the organization.
Decision-makers
Other people at Td
- AGManager
Amandeep Gill
Project Manager · General Business & Management
- CMVp
Christopher Martin
VP & Senior Relationship Manager - Middle Market Lending · Other
- MDStaff
Merdan Doğan
Global Security Analyst Ii · Other
- HKStaff
Hasina Khushal
Operation Officer Ii · Operations
- KDStaff
Katelyn dos Santos
Personal Banking Associate · Customer/Client Service
Build a list of verified contacts at Td
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Zaid
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime