Zain Danish

Background

About Zain Danish

9.3 years of experience in analysis, design, development of various C, Oracle and PLSQL based applications. • Perform root cause analysis on all issues and process inefficiencies, reviewing for potential process improvements, system issues/enhancements, or human error and making clear and concise recommendations to the technical team for enhancements. • Rich experience in Logistics and Warehouse Management Systems. • Responsible for responding to application support escalations which involve troubleshooting moderate technical issues and resolving data/configuration issues. • Frequently provide updates on all process improvements and changes to client management and providing enhancements. • Ensures all pre-defined SLAs for handling of accounts are met or exceeded consistently. • Apply technical expertise to a variety of situations, evaluating problems and implementing best solutions. • Identifying and fixing incorrect business data, bug fixes architectural enhancements and performance improvement are part of the day to day activities. • Building automations based on business requirements using shell scripting contributing to both effort and cost savings. • Experience in working with multiple vendors and geographically distributed teams