Zeel Dhami

Background

About Zeel Dhami

As a recent graduate from Sault College with a Postgraduate Degree in Global Business Management, I've transitioned smoothly into the role of Accounts Payable Administrator at ETG Commodities. My core competencies include meticulous bank reconciliation, advanced proficiency in Microsoft Excel, and a foundational understanding of Financial Reporting and Analysis (FRA). These skills have already enabled me to reduce invoice errors by 15% and maintain robust financial records. My recent experiences have honed my capacity to manage and resolve customer inquiries efficiently, achieving a notable 90% resolution rate at Square One Insurance Services. Our team worked together to enhance client satisfaction and streamline support processes, which shortened response times by a significant margin. With a strong foundation in customer relations and financial administration, I am driven to contribute to our organization's culture through continuous improvement and a commitment to excellence in service.