Zeljka Turic

Background

About Zeljka Turic

Highly skilled and experienced senior executive with over 15 years' experience working in large multinational organisations. Commercially minded with extensive experience in Customer Excellence, Strategic Planning, Business Transformation and Change Managment. I am highly motivated, well respected senior leadership team member with proven track record for creating lasting change within organisation. I have built high performance and engaged teams focused on growth while meeting customer demands in diverse environments. Strong leadership capabilities in strategy creation and execution and transformation of customer experiences. Capabilities extend to developing and implementing world class sustainable best practices involving digital transformation, organisational restructures, new process introduction, change implementation, team leadership, risk management and training. Experienced and accomplished at sustainable improvements in customer service and supply chain teams with broad experience operating across a range of functions including supply chain management, sales, logistics and customer service. KNOWN & RESPECTED FOR - Enthusiastic and Passionate Change advocate focusing on Customer and Business Strategy -Ability to collaborate and influence internal stakeholders and Customer base -Leading large high performing teams 120+ Customer Care team members in complex and fast pace environments - Business turnaround, project execution - Change Management- employee culture and business restructure