Zelna Palm

Background

About Zelna Palm

A proactive and versatile professional with a strong commitment to achieving excellence in both personal and professional endeavours. Professional Summary: I excel in project management, administration, customer support, and communication with a strong commitment to integrity and continuous development. I bring a high level of flexibility and creativity. An experienced leader in multiple industries and roles, I offer a diverse skill set and a proven track record of success. Key Skills and Competencies- Project Management: Experienced in managing projects across various sectors, with focus on collaboration, stakeholder management, and delivering successful outcomes- Administration: Proficient in administrative tasks, including IT systems management, staff recruitment, supervision, maintaining confidentiality, event coordination, and social media management- Customer Support: Demonstrated ability to provide exceptional customer support, whether in a receptionist role or independently managing a beauty business- Communication: Excellent communication skills, both written and verbal, with a knack for engaging with diverse stakeholders effectively, including through social media channels. Technical Skills: Proficient in Microsoft Office Suite and social media management tools. Experienced in using event planning tools and enhancing organisational efficiency through technology. Education: Bachelor of Commerce in Information Technology Certifications in Business Administration, Project Management, and Microsoft. Career Summary: Proficient in IT project management in leading South African firms and administrative roles in healthcare and education. Proven ability to manage diverse responsibilities like project execution, customer support, event planning, social media management, and team coordination. Demonstrated adaptability in volunteer, business owner, and professional roles across various industries. Successful history of utilising technology and innovative strategies to improve organisational efficiency, communication, and social media engagement through event planning initiatives.