Zia Hammad

Background

About Zia Hammad

Senior Software Quality Assurance Engineer with over 5 years of experience in banking and fintech application testing, specializing in end-to-end QA for OBDX (Oracle Banking Digital Experience), CRM, IVR, and Chatbot platforms across both web and mobile channels. Expert in the full QA lifecycle — from requirement analysis, test planning, and test case design to execution, defect management, and release sign-off. Proficient in manual and automation testing, API validation, UAT coordination, and performance testing for mission-critical digital banking platforms. Key strengths include: Functional & Regression Testing of complex banking modules. Test Automation using Playwright, Selenium, and MS Test. API Testing with Postman & SoapUI, including load testing in JMeter. Azure DevOps for test case management, defect tracking, and sprint planning. Close collaboration with business, development, and DevOps teams in Agile environments. Currently leading QA efforts for high-impact banking projects at Mashreq Digital Bank and Mashreq Global Network (MGN), ensuring quality, performance, and compliance in every release. Passionate about building robust test strategies and automation that reduce risk and accelerate delivery.