Ziauddin Mohammed

Background

About Ziauddin Mohammed

Epitome: A dynamic individual with 15 years of experience in Retail Banking Services, Banking Operations, Branch Operations, CRM & Business Development. Presently associated with IndusInd Bank Ltd as Deputy Vice President I & Branch Manager since Oct ‘ 08. Successfully handled overall branch operations including devising of short term and long term goals for achieving top line and bottom-line profitability. Proven expertise in mapping client’s requirements and developing, implementing, transitioning processes in line with the guidelines specified by the client. Proficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Adroit in managing operations, formulating and implementing strategies for developing new markets and product promotion. Keen strategist and planner with skills in streamlining back office operations, servicing clients, reconciling accounts etc. Resourceful at maintaining cordial relations with customers & intermediaries and providing value added customer service, ensuring customer delight.