Ziyanda Daniel
Cx Specialist at Sanlam
Based in City of Cape Town, South Africa
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Seniority
Staff
Department
Customer/Client Service
Location
City of Cape Town
Industry
Financial Services
Company size
20K
Contact information
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z•••••••@sanlam.co.za
Phone
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Background
About Ziyanda Daniel
Experienced CX Specialist with over 9 years of proven success in customer-facing support. I’m passionate about solving complex problems to drive meaningful impact in customer experience. With a strong foundation in CX strategy, research & insights, legal and compliance, and workshop facilitation, I help businesses bridge the gap between customer needs and operational realities. I thrive in environments where I can turn insights into action, ensuring customer journeys are both compliant and seamless. Whether it's facilitating workshops to align stakeholders, diving into data-driven research, or crafting strategies that balance innovation and regulation, I’m always focused on creating customer-centric solutions that drive business success.
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