Seniority
Staff
Department
Other
Location
Littlehampton
Industry
Banking
Company size
4.2K
Contact information
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z•••••••@tsb.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Zoe Armstrong
I’m a results-driven Quality Analyst with hands-on experience in the banking sector, Experienced in control frameworks, process improvement, and operational risk mitigation. As part of a Control & Capability Team, I focus on enhancing process accuracy, ensuring compliance with regulatory standards (e.g, KYC, AML), and strengthening frontline capability through data-driven quality insights. With a background in quality assurance, performance analysis, and internal controls, I bring a sharp eye for detail and a passion for continuous improvement. I thrive in environments where precision, compliance, and collaboration are essential, and I enjoy working cross-functionally to drive sustainable operational excellence. I’m always looking to connect with professionals in risk, compliance, banking operations, and quality management to share knowledge and drive impactful change.
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