Zoe Farris
Customer Success Director, Global Strategic Accounts at Sprinklr
Based in Chicago, United States
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Seniority
Other
Department
Other
Location
Chicago
Industry
Software Development
Company size
4.4K
Contact information
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z•••••••@sprinklr.com
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Background
About Zoe Farris
With over 15 years of experience as a strategic Account Manager at marketing agencies and SaaS solution providers, I have successfully partnered with iconic global brands across various industries. I excel at delivering exceptional customer experiences that drive measurable value and building trust and connections both internally and externally. Consistently surpassing metrics in retention, product adoption, and account growth, I ensure I understand stakeholders' definitions of success, acting as an extension of their team to exceed KPIs. Building strong client relationships, optimizing customer success processes, and driving growth for the organizations I work with is what gives me energy. Passionate about diversity and inclusion, emerging technologies, cultivating relationships, traveling the world and my Cocker Spaniel, Logan.
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