Zoe Platt

Background

About Zoe Platt

Zoe Platt is an accomplished Learning & Development specialist with a unique foundation in the luxury beauty and wellness industry. With hands-on expertise gained from leading spa teams at world-renowned establishments such as Soho Farmhouse and luxury superyachts, Zoe has dedicated her career to elevating therapist performance through innovative and engaging training. As Lead Therapist and Therapist Trainer at Soho Farmhouse, Zoe has designed, delivered, and assessed comprehensive training programs across a broad range of beauty and holistic treatments. She is instrumental in ensuring therapists not only master technical excellence but also deliver memorable client experiences. Her approach to learning is creative, patient, and people-centred—focused on building confidence, enhancing skills, and fostering a culture of continuous improvement. Zoe's impact extends globally, having led the training and rollout of new wellness protocols across multiple locations for Soho House, collaborating with leading brands like Omorovicza and SkinCeuticals. Her ability to translate complex techniques into accessible, practical learning has enabled over 50 therapists to exceed exacting luxury standards within tight operational deadlines.