Zohaib Salam

Background

About Zohaib Salam

Results-driven professional with over 10 years of experience in business analysis, marketing strategy, and client relationship management. Currently, as an Associate Business Analyst at Local Kitchens, I leverage data insights to enhance brand engagement, having implemented a loyalty program that increased retention by 30% and supported a campaign that boosted brand awareness by 25%. Previously, as a Senior Marketing Strategist at the Academy of Excellence, I achieved a 40% increase in student enrollment through targeted initiatives and improved social media engagement by 60%. In my role as a Sales Operations Analyst at Times Internet Limited, I streamlined reporting processes, reducing generation time by 30%, which allowed the sales team to focus on closing deals. As a Client Relationship Analyst at Aviva Life Insurance, I maintained a 90% client retention rate through proactive engagement and developed a feedback program that led to service enhancements. My earlier experience as a Market Development Analyst involved conducting research that identified new target markets, contributing to a 20% increase in successful project bids. I hold an MBA in Marketing and am certified as a Business Analysis Professional (CBAP). Fluent in English, Hindi, and Urdu, I thrive in multicultural environments and am passionate about driving impactful business outcomes.