Zonja Clair

Background

About Zonja Clair

Creative & enthusiastic senior UX designer, product manager, information architect and UX researcher, with a focus on Conversion Rate Optimisation (CRO) and Customer Experience (CX). 20 years professional experience with web/app usability projects, using the User Centered Design Areas of Focus on improving an online customer experience and improving conversion rates for clients.* Specialised in web accessibility & cross browser compatibility.* Digital media marketing, social media & networking skills, knowledge & expertise of promoting a brand online.* Appreciation of current web design trends and ability to create original designs that meet specific design briefs. Ability to merge creative design with great usability.* Proficient in Adobe Photoshop and the Adobe Suite to create innovative and creative concepts.* Ability to implement my designs as CSS-based web pages (Using hand coded valid and compliant XHTML, HTML5 and CSS).* Expertise knowledge of cross browser compatibility.* Experienced with wire-framing design prototypes and best practice for web page layout.* Understanding of web usability issues and the technical aspects of making content usable for desktop, hand held/mobile and screen reader users.* Expertise, understanding and practical experience of web accessibility (WAI guidelines) and how they relate to web design * Consideration and understanding of the various aspects of the User Centred Design process, prototyping & wireframing experience.* Ability to inspire non-designers. Comfortable liaising with clients about aspects of web design and justifying my own work to a client.* Experienced team leader and project manager Specialties: Web design, Web development, Accessibility, HTML, XHTML, CSS, Social media skills, Information Architecture, Usability, Wire-framing, Digital marketing