Zoran Piecha

Background

About Zoran Piecha

I'm a highly determined and organized professional with a passion for delivering outstanding results, whether working independently or as part of a team. My proactive nature drives me to continually seek improvement and acquire new knowledge and experience.My journey in the IT industry began during my studies at Oasis Academy, where I realized my career aspirations lay in this dynamic field. My pursuit of knowledge led me to Taunton's College, where I undertook a vocational qualification in ICT, setting the stage for my future in IT.Following college, I joined Kingfisher IT Services through an Apprenticeship program, where I developed both my technology knowledge and practical abilities. Successfully completing Level 2 Intermediate and Level 3 Advanced Apprenticeship programs, I earned the opportunity to serve as a Junior Operations Analyst at Kingfisher IT Services. I currently hold the position of Senior Operations Analyst.Within my role, I have taken on responsibilities that span contributing to IT Operations development, ensuring knowledge continuity within the team, and managing a team of five during managerial absences. My focus remains on delivering efficient and top-tier IT support.I have been especially recognized for streamlining and automating IT Operations tasks and processes. I attribute much of my success to my proficiency with Visual Basic for Applications, advanced Excel, and Batch Scripting, which have significantly enhanced team efficiency and reduced workloads.Beyond my technical expertise, I hold an ITIL Foundation certification and fluently communicate in English and Polish. I am well-versed in various computer languages, including VBA, HTML, CSS, Python and JavaScript, and have extensive experience with various tools and software.I'm also experienced with multiple operating systems, including Windows, Linux, and Unix, and have a strong background in Virtualization, Cloud Computing and Cyber Security.With a Full Clean driving license (cat B), I'm ready for new challenges and opportunities in the ever-evolving IT landscape.