Zuber Saifi

Background

About Zuber Saifi

A systematic, organized, hardworking and dedicated team player with an analytical bent of mind with good academic credentials. I have experience of 4+ years wherein purely 1 year across Training & Coaching, Process Improvement, Customer Service Delivery, Revenue & Cost Assurance, e-CRM activities, SLA Management, Soft Skills, Sales Training, Team Motivation. Currently I am spearheading as a “Process Trainer” with Call 2 Connect India Pvt. Ltd, Noida for our esteemed client ‘Times Jobs’, India. A hard working & talented individual with sound knowledge of handling new hired & bottom quartile, quality analysis, Customer Service Delivery & Service Operation and Publishing Training Dashboards, seeking a challenging job that would synergize my skills and knowledge with the objectives of the organization. A responsible, reliable and committed team player, give my best both as a part of a team and working independently. Dedicated and focused individual, determined to add value to the organization I work for, through my exceptional knowledge and learning ability. Possess well developed communication skills with reputation of unwavering accuracy, credibility and integrity.