Zully Guzman
Retail Escalations Manager at Pnc
Based in Orlando, United States
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Seniority
Manager
Department
Operations
Location
Orlando
Industry
Financial Services
Company size
63K
Contact information
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z•••••••@pnc.com
Phone
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Background
About Zully Guzman
Extensive experience in administrative support • Over 10 years managerial experience • Superior telephone and customer service skills • Bilingual: English/Spanish • Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook as well as Turbo Law and Access • Working knowledge of A/P and A/R • Typing: 55wpm with accuracy 85% of accuracy • Demonstrate excellence in oral and written communication • Well-organized and self-started • Ability to work under pressure and multitask • Skilled in public speaking and presentations • Ability to communicate with people at all levels
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