Bagdrop Systems Bv

BagDrop systems BV focuses on optimizing terminal operations through efficient and innovative self service products and services. Our services and solutions are aimed at 1) optimizing terminal throughput, 2) improving passenger experience, 3) lowering the operational cost and 4) enabling growth of passenger revenue by defining tailored operational concepts and implementing turn-key solutions. Our approach is to first define the best fit operational concept. This definition involves all parties, such as airport, airline and handling agent and possibly governmental security parties. Given the passenger and baggage profiles and loads a best fit passenger flow and functional terminal design is set-up, including self-service and staffed operation. Prerequisites are that safety levels and security standards are met and preferably enhanced. Our analyses are based on quantitative and qualitative views on the current processes in order to determine the impact and business cases for change. The fully integrated BagDrop units are a single passenger touch point with which a passenger can autonomously check-in and securely drop of baggage, in a common-use environment with either 1-step or 2-step or hybrid operation. It is easy and seamlessly integrated with baggage handling systems and airline departure control systems. Part of the solution are the supporting operational tools such as monitoring dashboards and agent PDA’s to monitor the processes. An payment platform enables facilitation for additional revenue, payment of overweight or multiple bag fees as well as fees for upgrading or up selling. BagDrop is the proven technology and performance, highest class on safety and security, and in accepted by the passengers. The BagDrop units are operating almost 6 years and currently processing more than 3 million passengers annually with high success rate. BagDrop systems BV is part of the Scarabee Group which is active since 1988 in automation and at Airport.