Blue Ocean Contact Centers

Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience. If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)*Onshore support provided by agents across Canada *Nearshore support provided by agents in the Dominican Republic *Founded in 1994 *800+ employees in two centers (both in Canada)*Privately-owned *Offering PCI-compliant solutions *Minimum program size: 20 FTE *Bilingual support for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.