Bravatrak

We work with senior leaders who are concerned about the performance of their frontline teams, to help them turn it around. The managers of your frontline teams are the biggest drivers of employee engagement and performance (Gallup & Corporate Leadership Council). But many frontline managers lack the capability to improve performance – even after leadership training. Our Performance Leadership system is based on what hundreds of managers of high performing teams do. No fluff. Just what works. Clients have used it to increase performance by 11% or more in 6 months, and achieve “world-class” levels of employee engagement. Over the past 29 years, we’ve refined that system with the latest findings in behavioral science, and our experience working with over 70 organisations. We work online with clients anywhere. Here's what some of them have achieved: “We’ve seen a 12% lift in productivity in our case management area. Employee Net Promoter Score increased from +10 to +28.” Jason Dempsey, Group Manager Customer Services, Auckland Transport “Within four months of applying the system, fundraising revenue doubled across all channels in the program, and employee engagement increased by 18%.” Devinia Liddelow, former People Capability & Change Manager, World Vision “Average Handling Time reduced from around 7 minutes to less than 5 minutes 30 seconds. Employee engagement improved beyond the public sector benchmark.” George Van Ooyen, Group General Manager Client Service Support, Ministry of Social Development (MSD) “Sales increased by 20%. At the same time, employee engagement significantly improved to the second highest in SKF in the Asia-Pacific region.” Simon Whyte, former Managing Director, SKF New Zealand “Productivity increased, decreasing wait times and rework. This decreased overtime by 65%, saving more than $200k a month. Customer complaints dropped to zero.” Richard Petterson, former Executive Leader Operations and Service Delivery, Queensland Urban Utilities