Bright Receptionist

Bright Receptionist offers 24/7 smooth and hassle-free instant guest communication for Airbnb and Vacation Rentals. Main services include:(1) 24 / 7 INSTANT GUEST COMMUNICATION: Personalized communication with your guests via chat, email and phone – all answers in less than 1 hour (usually in minutes). Includes also- Screen potential guests - Handle all bookings and inquiries - Organize key exchange and check-in - Coordinate cleanings with your housekeepers - Coordinate technical issues with your technicians - Coordinate day-to-day operations with your local property manager - Deal with emergencies and resolution cases - Manage listings, calendars and availability - Virtual concierge: providing information about the property and the area (2) LISTING OPTIMIZATION FOR AIRBNB, BOOKING.COM, VRBO, EXPEDIA etc- Create a copy for your new or existing listing(s) that provokes action - List your properties on OTAs: Airbnb, Booking.com, VRBO, Expedia etc- Implement strategies to improve your visibility in search engines (3) SYNCHRONIZATIONS, INTEGRATION & AUTOMATION - Synchronize all different channels and platforms you use - Manual check of all details to prevent double bookings on a daily basis (4) REVENUE MANAGEMENT - Develop a pricing strategy adjusted to cover seasonality, early bird & last minute discounts, long-stays etc. with accordance to your location and competition - Daily adjustments of your prices with accordance with your rate plans in order to maximize bookings and occupancy (5) REVIEW MANAGEMENT- Write reviews to your guests - Write answers to your guest reviews - Write answers to your negative guest reviews in a professional manner that leaves a positive impression in your new potential customers