Cohandle

CoHandle offers a unique remote service in complaint handling and conciliation. It supports the business, its staff and clients by providing tailored feedback and complaint policies and procedures to suit your business and meet regulatory standards. Upon completion of a new feedback policy and procedure, including an internal work practice and visual workflow, CoHandle will run a tailored complaint handling training session to upskill your staff. We aim to learn all about your business and make sure to provide you with recommendations along the way. Once we get to know you, and you get to know us, you can lean on us if and when you require independent conciliation sessions for any matters that cannot be resolved.